We fight every unfair refund on Deliveroo and Uber Eats — and put the money back on your statement.
Done-for-you dispute recovery. Add us as a Manager on your Partner Hub and we file every unfair refund within deadline — Deliveroo and Uber Eats. You only pay when we win: 25% of what we recover, and your first win is free.
You only pay when we win.
Case
19:41 · Sun 3 Aug 2025
#4521 · Uber Eats
THE GOURMET GRILL
12 High Street, London E1
VAT 421 8834 02
PAID · CARD ****4417
* THANK YOU *
ProofKitchen · #4521
2025-08-03 19:41:22 BST
- Order ID
- #4521
- Platform
- Uber Eats
- Items detected
- 2 Burgers · Fries · Coke
- Receipt visible
- Yes
The problem
Unfair refunds quietly bleed your margin.
Customers claim items were missing; the platforms refund them and charge you back — 2.5–3% of your revenue, gone. Contesting every one, on deadline, is a job nobody in a busy kitchen has time for.
The solution
So we do it for you.
ProofKitchen is a done-for-you service. We fight every unfair refund on Deliveroo and Uber Eats, file within deadline, and put the recovered money back on your statement. No software to run, no packets to upload.
How it works
We handle the whole dispute. You just add us as Manager.
A customer claims an item was missing. The platform refunds them and charges you back — often unfairly, always on a deadline. We watch for it, build the case, and file it on time, every time. You keep cooking.
- 1
Add us as Manager (5 minutes)
You add ProofKitchen as a Manager on your Deliveroo and Uber Eats Partner Hub. That is the whole setup.
- 2
We fight every unfair refund
We watch your orders, build the evidence and file every dispute within deadline — Deliveroo on your behalf, Uber Eats ready for you to submit in one tap.
- 3
The money lands on your statement
Recovered refunds appear on your statement with an itemized receipt of every win. You keep 100% of your first win, then it is 25% of what we recover — £0 otherwise.
Case
19:41 · Sun 3 Aug 2025
#4521 · Uber Eats
THE GOURMET GRILL
12 High Street, London E1
VAT 421 8834 02
PAID · CARD ****4417
* THANK YOU *
ProofKitchen · #4521
2025-08-03 19:41:22 BST
- Order ID
- #4521
- Platform
- Uber Eats
- Items detected
- 2 Burgers · Fries · Coke
- Receipt visible
- Yes
How we work
What we do for you
You add us as Manager once. From then on it is entirely done for you — we monitor, build the case, file on time, and hand you the recovered money.
We monitor your orders and catch every unfair refund and chargeback.
We build a timestamped, dispute-ready case for each one — order, items, evidence.
We file within deadline: Deliveroo on your behalf; Uber Eats ready for you to submit in one tap.
You get an itemized statement of every dispute we win — and pay only 25% of what we recover.
Done for you
Entirely done for you. You just watch the money come back.
No app to run, no evidence to prepare, no deadlines to chase. Add us as Manager and we handle every unfair refund end to end — you see each recovery on your statement.
Deliveroo and Uber Eats — where the refunds are
We fight refunds on Deliveroo and Uber Eats today, with more platforms as we grow.
Pricing that only wins when you do
25% of what we recover. £0 otherwise. Your first won dispute is free — you keep 100%.
25% of recovered money
£0 otherwise · first won dispute free · cancel anytime
We fight every unfair refund on Deliveroo and Uber Eats and put the money back on your statement. You only pay when we win.
Get startedFrequently asked questions
How do you file disputes on Deliveroo and Uber Eats?＋
You add us as a Manager on your Partner Hub — the only way to file, since no platform offers a dispute API. On Deliveroo we file entirely on your behalf. On Uber Eats we build the whole case and you tap submit from your own login (about 30 seconds), which keeps you on the right side of their terms.
What does it cost?＋
25% of the money we actually recover. £0 if we recover nothing — no subscription, no upfront fee. Your first won dispute is free: you keep 100%. Cancel anytime.
Do you guarantee you will win?＋
No. We fight every eligible refund with a proper evidence case and file within deadline — but we do not promise outcomes, and we never dress up an unauthorized-transaction claim as something it is not. We fight; we do not over-promise.
How long does setup take?＋
About five minutes. You add us as a Manager on your Deliveroo and Uber Eats Partner Hub, and we take it from there.
How do you get paid?＋
By Direct Debit — Bacs in the UK, SEPA in France — charged monthly in arrears against an itemized statement of the disputes we won. The currency follows your country and is never converted. No manual invoicing.
Which countries do you cover?＋
The UK today and France next — English and French from day one. We only ever bill in your local currency.